With January 1, 2019 right around the corner, we want to make sure those of you who have scheduled fee increases have a hiccup-free transition.
Our technicians have been hard at work to get these ready. Once they are done, we will get the file to you with instructions on how to upload it to the register either USB or Comm2000.
We have made a new video of how to do this as well as documents to show you the steps. Click on the links or head over to our new training section for more information.
If you have any questions, please give us a call or send us an email.
In addition to Fee Increases, we want to wish all of you a very Merry Christmas and a Happy New Year
As hardware gets shuffled around due to the seasons changing, we want to make sure all of your devices are plugged in appropriately. Please refer to this diagram for proper installation and as always, please call us for any issues so we can assist you to the best of our ability.
With FY2018 coming to a close, we are here to support you in anyway we can. Our staff is ready for the demands that may come and we are really looking forward to a new year with the park service.
SmartPower Power Conditioners
As we have been out in the field and testing equipment, we have noticed that some of you are exposed to power issues that can cause equipment malfunctions such as touch screens going haywire.
With further testing, we have come to the decision that any new touch screen or POS terminal will have a power conditioner on the order unless you already have one.
These little wonders condition the power source before it gets to you equipment and eliminates and spikes that can cause equipment malfunctions. If you have any question on these or want your electricians/IT personnel contact us for more info, please send an email to HelpDesk
We are super happy to introduce our newest Intermountain member Nate Cannon. He comes with a bunch of great ideas and we are happy to have him as out newest support team member!
I am especially happy about this one. We are starting to compile videos for training purposes and the can be found in a new section of the website called Training. Our library is small but will be getting larger as we develop. We will start with simple register basics like changing date/time or adding cashiers.
We hope this will be helpful and are open for requests. To request a video, please fill out the form below!
Writer of the NPS Support Blog
Please call support if you have any questions.