Intermountain Advantage Group

Updated Diagram

10/29/2018

As hardware gets shuffled around due to the seasons changing, we want to make sure all of your devices are plugged in appropriately. Please refer to this diagram for proper installation and as always, please call us for any issues so we can assist you to the best of our ability.

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FY2019 Fast Approaching

8/23/2018

With FY2018 coming to a close, we are here to support you in anyway we can. Our staff is ready for the demands that may come and we are really looking forward to a new year with the park service.

SmartPower Power Conditioners

As we have been out in the field and testing equipment, we have noticed that some of you are exposed to power issues that can cause equipment malfunctions such as touch screens going haywire.
With further testing, we have come to the decision that any new touch screen or POS terminal will have a power conditioner on the order unless you already have one.

These little wonders condition the power source before it gets to you equipment and eliminates and spikes that can cause equipment malfunctions. If you have any question on these or want your electricians/IT personnel contact us for more info, please send an email to HelpDesk

Intermountain Updates

6/18/2018

New Staff

We are super happy to introduce our newest Intermountain member Nate Cannon. He comes with a bunch of great ideas and we are happy to have him as out newest support team member!

Training Videos!!!

I am especially happy about this one. We are starting to compile videos for training purposes and the can be found in a new section of the website called Training. Our library is small but will be getting larger as we develop. We will start with simple register basics like changing date/time or adding cashiers.
We hope this will be helpful and are open for requests. To request a video, please fill out the form below!

Adding Cashiers from Advantage and Comm2000

4/13/2018

Step 1: Edit Cashier File

After you open Advantage, follow this path:

7 - Administration Menu
3 - Edit Passwords
3 - Edit Cashier File

The Cashier ID is the number used to log in at the register.

The Cashier Name is displayed on the register when the cashier logs in and is also printed on visitor receipts.

Both of these have a maximum of 6 digits.

Please, ensure the Drawer # is set. The default is 1.

When you close this screen, it will ask you to save. Please select "Yes".

Step 2: Edit Employees

After you open Advantage, follow this path:

7 - Administration Menu
3 - Edit Passwords
2 - Edit Employee Passwords

Enter first name, last name, and Cashier #
The Cashier # must match the Cashier ID from the previous screen.

Step 3: Comm2000 Communication

The next time you run your normal Comm2000 "Daily" or "Perform Communications", all cashiers should sync from Advantage to each register.

EMV IS HERE!

3/29/2018

Successful EMV Transactions

It has been a rough road and many months but we finally have EMV for the Department of Interior. If you are a park that has been waiting patiently for pin pads to complete the CAS Conversion that started last summer, the end is here. You can submit your orders through the form below or call our office for details and quotes. Please let us know if you need an onsite visit with these pin pads.

What To Expect:
A new register flash
A new file build on the Datacap IP Tran LT
A new Pin Pad
An adapter cable to go between the pin pad and the IP Tran LT
A Comm2000 upgrade

This is the last step in the CAS Conversion to Comerica Bank

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