​With the beginning of this New Year we are excited to continue working with the National Park Service and work hard to improve our support. With new developments concerning EMV technology and other upgrades we have started working on, 2017 is looking like a great year for us.

Traditionally at his time of year, we set new goals for ourselves and resolve to make improvements. We find that the same is true for the Park Service so we want to encourage all of you to think of a few things in your fee program that you would like to improve and then give us a call and see how we can help. Maybe you have wanted some new keys on your registers or maybe there is a report in the Advantage software that would be really useful for you. Whatever it is, please let us know and we will work with you to make your Fee Program run more smoothly.

From everyone here at NPS Support, we wish you a Happy New Year!!

We have had another busy and exciting year working with the National Park Service Fee Programs! We feel very lucky to be working with such amazing people at the National Parks across our great country. Thank you to everyone that has worked with us this year and for all of the work we've been able to get done together.

We also want to take this opportunity to inform everybody that our website now has a new chat feature. Now when you come into our website, you will see a little chat box pop up on the side of the screen. You can use this box to ask us any support related questions and it will automatically come up on our phones. We can then write back to you the things you need to do to fix your systems. We love receiving your phone calls and still encourage that you call in, but if you would rather use this chat feature, it is now available for you.

We would also like to remind everyone that with the end of the year comes fee updates for many of your parks. If you have not yet reached out to us to let us know of any changes that are coming up, please call us or email us so that we can schedule our time and make sure that the program updates are all ready to go before the new year. 

Again, thank you all so much for allowing us to work with you. So, from our team to yours, we wish you a Merry Christmas, Happy Holidays and an amazing New Year!