NPS SUPPORT
  • Blog
    • Join Our Mailing List
  • Home
  • Our Services
    • License & Support
    • Fee Schedule
    • LSA Acknowledgement Form
    • DatasymPRO Acknowledgement Form
  • Support
    • Downloads
  • Remote Meetings
    • Join Webex Meeting 1
    • Join Webex Meeting 2
  • Products
    • Advantage
    • Datacap
    • CradlePoint Routers
    • Receipt Paper
    • Thermal Printers
    • PartnerTech All-In-One POS
    • Touch Dynamic
    • Cash Drawers
    • Scanners
    • Ingenico
  • Training
    • Training Documents
    • Training Videos
  • Contact
    • Contact Us
    • About Us

NPS Blog

Announcements, Park visits, Training, and Tip of the Week

How to Set Up a New User On An Advantage/Comm2000 Computer

6/8/2016

 
Picture
So you have a new employee at your park that needs to access Comm2000 and Advantage from their own login. The icons are there and everything, but when they click on it, it doesn't work. That is because they haven't gone through the setup process for their username. Don't worry, it is an easy fix.

Before starting this process, you need to get a hold of your IT staff so that they can add the new user to the Active Directory Group. They should know what this is, but if they need help, have them give us a call. Once that process is completed, begin the process below under the new employee login.

Step 1


  • Click on the Start Button
  • Type “Access”
  • Click on “Microsoft Access 2010”
  • If prompted with “Help Protect and Improve Microsoft Office”
    • Choose Don’t make changes
    • Click ok
  • On the Left, Click on “Options”
  • On the Left, Click on “Trust Center”
  • On the right, Click on “Trust Center Settings”
  • On the Left, “Click on “Macro Settings”
  • In the middle, choose “Enable all macros…”
  • Click [Ok]
  • On the left, Click on “Customize Ribbon”
    • In the right hand box
      • Click on the word “Add-In’s”.  (This will highlight it.)
      • Use the arrow on the right to move it to the # 2 position, between “Print Preview” and “Home”
  • Click [OK]
  • Close Access (Click on the red X )

Step 2

  • Click on the Start Button
  • Type “Comm2000”
  • Click on “Setup Comm2000”
  • Click on [Yes] when prompted “Do you want to allow the following programs to make changes to the computer?
  • Click on [OK]
  • Close Comm2000 (Click on the red x)

At this point your icons should work and you will be able to do your work without any interruption. We know that this process has a lot of steps and it can be easy to get lost. Go ahead and give us a call if you have any problems and we'll help you sort them out. 

Comments are closed.

    Archives

    December 2020
    September 2020
    August 2020
    July 2020
    December 2018
    October 2018
    August 2018
    June 2018
    April 2018
    March 2018
    January 2018
    December 2017
    March 2017
    January 2017
    December 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    August 2011
    July 2011

    Categories

    All
    Advantage
    Back Office
    Back-Office
    Comm2000
    EMV
    Highlights
    Network
    Park Visits
    Registers
    Support
    Tip Of The Week
    Training

    RSS Feed

    Please call support if you have any questions.
    ​801-399-9200

Intermountain Advantage Group - 801-399-9200 - helpdesk@npssupport.com
Our support hours are as follows:
​Mountain Standard Time
Sat-Sun 9am to 1pm 
Mon-Fri 6am to 6pm
Photos used under Creative Commons from stevendepolo, CJS*64 "Man with a camera", pfctdayelise, _paVan_, awnisALAN, wwarby, greg westfall., Calvine Wu, Oregon National Guard, Wilson Hui, Sam Howzit, StockMonkeys.com, romanboed, crosathorian
  • Blog
    • Join Our Mailing List
  • Home
  • Our Services
    • License & Support
    • Fee Schedule
    • LSA Acknowledgement Form
    • DatasymPRO Acknowledgement Form
  • Support
    • Downloads
  • Remote Meetings
    • Join Webex Meeting 1
    • Join Webex Meeting 2
  • Products
    • Advantage
    • Datacap
    • CradlePoint Routers
    • Receipt Paper
    • Thermal Printers
    • PartnerTech All-In-One POS
    • Touch Dynamic
    • Cash Drawers
    • Scanners
    • Ingenico
  • Training
    • Training Documents
    • Training Videos
  • Contact
    • Contact Us
    • About Us