Over the years that we have been working with National Park Fee Programs, one thing has become very clear: Not all networks are created equal. The difference in work involved with a less than desirable network compared to an excellent one is enormous. Communications over a faulty or slow network not only take longer, but are also more likely to drop or poorly communicate data. We find that a lot of the issues we see could be resolved by updating the Park Network.
Even for the most remote locations, there are solutions to immensely improve your network quality. We have a variety of systems that we provide and there are even more from other providers. We would encourage any Park that is thinking about what they should update in their Fee Program, to seriously consider investing in their network. An updated network will improve many functions in your program and would eliminate many of the errors you may be experiencing. We would love to talk to you about all of the options that are available to your Park and answer any questions you may have.
In our day, it is becoming more and more uncommon for people to pay with cash. It is so easy and convenient to use a credit card that carrying cash is becoming old fashioned. Because of this, every park that collects a significant amount of fees has been set up with Credit Card Modems to accept card payments. However, to process credit cards, the park needs to be connected to some sort of network to communicate with the merchant. There is no way around this so we do whatever we can to make these communications possible.
Please call support if you have any questions.